business offsite backup

Don’t Keep All Your Data Eggs in One Basket

Why Your Business Data Needs More Than Just Local Protection

Business offsite backup is the practice of storing copies of your critical data in a remote location, separate from your primary systems. In the modern digital economy, data is no longer just a byproduct of business; it is the primary asset. From customer databases and financial records to proprietary code and marketing assets, the loss of this information can be fatal to an organization. While many businesses believe that a simple external hard drive plugged into a server is sufficient, this approach creates a single point of failure. If a fire, flood, or cyberattack strikes that physical location, both the original data and the backup are lost simultaneously.

Key Benefits of Business Offsite Backup:

  • Protection from local disasters – Natural disasters like fires, floods, or earthquakes, as well as physical theft or power surges, won’t destroy your entire data history.
  • Ransomware resilience – With 96% of modern malware attacks specifically targeting local backup systems to prevent recovery, offsite and immutable copies remain your last line of defense.
  • Business continuity – Quick recovery protocols ensure that your operations can resume from a remote environment even if your main office is inaccessible.
  • Compliance requirements – Many industries, including healthcare, finance, and legal, are governed by regulations that mandate geographically separated and encrypted backups.
  • Peace of mind – Knowing that your data exists safely beyond your physical location allows leadership to focus on growth rather than disaster mitigation.

How It Works:

  1. Automated Synchronization: Data is automatically copied from your local environment to a remote server or cloud storage provider at scheduled intervals.
  2. Geographic Separation: By placing data in a different region or on a different power grid, you protect against regional disasters that could take out an entire city’s infrastructure.
  3. Version Control: Modern systems maintain multiple versions of files, enabling you to recover from a specific point in time before a corruption or accidental deletion occurred.
  4. Security Protocols: Data is encrypted during the transfer process and while sitting on the remote disks, ensuring that even if the storage is compromised, the information remains unreadable.

The consequences of keeping all your data in one place are increasingly severe. When ransomware strikes or a hardware failure occurs, businesses without a robust business offsite backup strategy face weeks of downtime, permanent data loss, and potential closure. Statistics from the Small Business Administration suggest that a significant percentage of businesses that lose their data for more than a week never reopen. Restoration from local backups alone leaves you vulnerable to the same threats that compromised your primary systems, such as a virus that spreads through the local area network (LAN).

I’m Kevin Gallagher, and over fifteen years of managing WordPress websites and enterprise infrastructure, I’ve seen how business offsite backup strategies make the difference between a minor technical hiccup and a catastrophic business failure. My team at wpOncall implements automated offsite backup systems that protect hundreds of business websites from both sophisticated cyber threats and unpredictable physical disasters. We don’t just store data; we ensure it is recoverable, verified, and ready for action.

Business offsite backup terms to know:

Understanding Business Offsite Backup and Its Role in Disaster Recovery

disaster recovery workflow - business offsite backup

In the modern digital landscape, data is the lifeblood of every organization. Whether you are a small boutique in Santa Rosa or a larger enterprise with global reach, the information you store—customer records, financial data, and proprietary intellectual property—is essential for daily operations. Business offsite backup serves as the ultimate safety net within a broader Disaster Recovery (DR) plan. While onsite backups are excellent for quick restores after a minor file deletion or a single workstation failure, they are fundamentally insufficient when a catastrophic event occurs.

Disaster recovery is not just about having a copy of your files; it is about the ability to resume operations as quickly as possible. This involves two critical metrics that every business owner should understand: Recovery Point Objective (RPO) and Recovery Time Objective (RTO). RPO defines the maximum age of the files that must be recovered from backup storage for normal operations to resume (e.g., “we can afford to lose up to 4 hours of work”). RTO defines the maximum amount of time that a business process can be down after a disaster (e.g., “we must be operational within 2 hours”). A robust offsite strategy allows us to refine these objectives, ensuring that even if your physical office is completely inaccessible, your data remains ready for restoration in a virtual environment.

According to CISA guidance on backing up business data, regular backups are one of the most cost-effective ways to protect your business from the rising tide of cybercrime. This is especially true given that statistics show a staggering 96% of ransomware attacks now specifically target backup systems. Hackers have become sophisticated; they know that if they can corrupt your local recovery points or delete your shadow copies before deploying the encryption payload, you are far more likely to pay the ransom. Offsite backups, particularly those that are logically or physically separated from your main network, break this cycle of extortion by providing a “clean” copy that the attacker cannot reach.

The Necessity of Geographic Redundancy

Geographic redundancy is the practice of storing data in a location far enough away that it is unlikely to be affected by the same regional disaster. For businesses in Northern California, this is a vital consideration. Local hardware failure is a statistical “when,” not an “if,” but regional threats like wildfires, earthquakes, or widespread power outages can take out an entire office building or even a local data center. If your primary server and your backup drive are in the same room, or even the same building, a single pipe burst or electrical fire destroys both.

By moving a copy of that data hundreds or thousands of miles away, you ensure that even a site-wide compromise does not result in total data loss. We always recommend that the offsite location be on a different power grid and in a different geographic zone to maximize safety. For example, if your primary operations are in California, your offsite backup might be stored in a data center in the Midwest or on the East Coast. This ensures that a tectonic event or a massive weather system cannot simultaneously impact both your live data and your recovery data.

Protecting Against Modern Cyber Threats

Modern cyber threats have evolved far beyond simple viruses or worms. Today, we face sophisticated ransomware-as-a-service (RaaS) operations that utilize lateral movement to find and destroy every backup it can reach on your network. If your backup software has “write” access to your offsite storage without any secondary protections, the ransomware might as well have it too. This is why the architecture of the business offsite backup is just as important as the backup itself.

To counter this, we implement features like immutability and air-gapping. An immutable backup is a file that cannot be changed, modified, or deleted for a set period, even by an administrator with full credentials. This creates a secure restoration path that is immune to the encryption tactics used by cybercriminals. If your production environment is compromised, you can reach back to a known-clean, immutable offsite copy and restore your systems without fear that the backup itself has been “poisoned” by the attacker. This level of security is no longer optional; it is a requirement for any business that takes its digital survival seriously.

Primary Methods and Technologies for Modern Offsite Backups

hybrid cloud architecture - business offsite backup

The technology behind business offsite backup has shifted dramatically over the last decade, moving from manual, labor-intensive processes to highly automated, software-defined solutions. While some organizations still rely on physical media for specific compliance reasons, the majority of the market has moved toward cloud-integrated or hybrid models that offer better speed and reliability.

  1. Cloud Storage (BaaS): This is the most common method today, often referred to as Backup as a Service. Data is encrypted locally and sent over a secure internet connection to a provider’s data center. While critics sometimes call the cloud “someone else’s computer,” in reality, it is a massive, highly redundant infrastructure managed by experts who specialize in data durability. These providers use erasure coding and multiple replicas to ensure that even if several of their own hard drives fail, your data remains intact.
  2. Physical Media Transport: This involves backing up to high-capacity tapes (LTO) or external hard drives and physically moving them to a secure vault or a secondary office. While it seems “old school” in the age of fiber-optic internet, it provides a natural air-gap that is completely immune to hacking. For businesses with massive datasets (petabytes) where internet bandwidth is a bottleneck, physical transport remains a viable component of a strategy.
  3. Offsite Servers / Private Cloud: Larger companies often maintain their own secondary data centers. They use data replication technologies to sync information between the primary and secondary sites in real-time or on a schedule. This allows for near-instantaneous failover, where the secondary site can take over operations if the primary site goes dark.
  4. S3 Compatible Object Storage: This is a specialized type of cloud storage that treats data as “objects” rather than files in a folder. It allows for advanced features like S3 Object Lock, which is the gold standard for ransomware protection. Object storage is highly scalable and is often the backend for many modern backup software applications.

Advantages of Cloud-Based Business Offsite Backup

Cloud-based solutions offer several distinct advantages for small and medium-sized businesses that lack the budget for a secondary data center. First is scalability. In a traditional hardware model, if you run out of space on your backup server, you have to purchase, ship, and install new hard drives. With the cloud, you only pay for what you use. If your business grows from 100GB to 10TB, the cloud expands with you instantly without requiring any capital expenditure on hardware.

Second is the multi-tenant architecture and software-defined storage. This allows providers to offer high-level security, such as biometric access to data centers and 24/7 armed guards, that would be far too expensive for a single small business to build on its own. Furthermore, automated synchronization ensures that your backups happen in the background without requiring a staff member to remember to “swap the tapes” or take a drive home. This reduces human error, which remains one of the leading causes of backup failure in the professional world.

Traditional Physical Storage vs. Modern Cloud Solutions

To understand the shift in the industry, it is helpful to see how modern cloud-based business offsite backup stacks up against traditional methods like tape storage. According to the NIST Guide to Contingency Planning for IT Systems, the choice of media significantly impacts the recovery time and the overall resilience of the organization.

Feature Traditional Tape Storage Modern Cloud Backup
Transport Manual (Driving to a vault) Automated (Internet)
Retrieval Speed Slow (Hours to Days) Fast (Minutes to Hours)
Initial Cost High (Drives and Media) Low (Subscription)
Maintenance High (Mechanical parts) Zero (Managed by provider)
Durability Sensitive to heat/magnets Extremely High Redundancy
Ransomware Risk Low (Offline) Medium (Requires Immutability)
Scalability Limited by physical media Virtually Unlimited

While tape storage offers an excellent air-gap, the lack of speed during a recovery can be a major drawback. In a disaster, every hour of downtime costs money. Cloud solutions allow for “Instant Recovery” features where a virtual machine can be started directly from the backup storage, getting the business back online while the full data restoration happens in the background.

The 3-2-1-1-0 Rule: A Gold Standard for Data Protection

If you take only one thing away from this guide, let it be the 3-2-1-1-0 rule. This is an expansion of the classic 3-2-1 backup rule, which was the industry standard for decades. However, in the age of sophisticated ransomware and state-sponsored cyber threats, the old rule needed an upgrade. Following this comprehensive approach ensures that no single failure, no matter how severe, can result in permanent data loss.

  • 3 Copies of Data: You should have your primary production data and at least two backup copies. This ensures that even if one backup is corrupted, you have another to fall back on.
  • 2 Different Media: Store your backups on different types of hardware. For example, don’t store your primary data and your backup on the same RAID array. Use a local NAS (Network Attached Storage) for one and a cloud repository for the other.
  • 1 Offsite Copy: At least one copy must be in a different geographic location to protect against physical disasters like fire or theft.
  • 1 Offline/Air-Gapped Copy: One copy must be completely disconnected from the network or stored in an immutable state. This is the “ransomware killer” step.
  • 0 Errors: You must verify your backups regularly to ensure there are zero errors upon restoration. A backup that hasn’t been tested is just a collection of hope, not a strategy.

Implementing the 3-2-1-1-0 Business Offsite Backup Strategy

Implementation starts with a thorough inventory of your critical data. At wpOncall, we help businesses identify which datasets are essential for survival and which can be deprioritized to save costs. We then set up automated workflows that follow the 3-2-1-1-0 logic. For example, your WordPress site might back up locally to your server every hour (Copy 2, Media 1), sync to a cloud provider every night (Copy 3, Media 2, Offsite), and then have a weekly “snapshot” that is moved to immutable storage (Offline/Immutable).

Media diversity is a key component of this strategy. If you use the same brand and model of hard drive for all your backups, a manufacturing defect or a firmware bug could theoretically cause all of them to fail at the same time. By mixing media—spinning disks for bulk storage, SSDs for speed, and cloud object storage for durability—you spread that risk across different technology stacks.

Why Verification and Zero Errors Matter

A backup is only as good as its last successful restore. “Bit rot” is a real phenomenon where data on a storage device slowly degrades over time due to magnetic decay or environmental factors. Without proactive monitoring and automated verification, you might not realize a backup is corrupted until the moment you desperately need it. This is why the “0” in the 3-2-1-1-0 rule is so vital.

We perform regular integrity checks, often called “SureBackup” or “Data Labs” testing, to ensure that the data we are sending offsite is identical to the source. This involves automatically spinning up the backup in a fenced-off environment to see if the operating system boots and the database services start correctly. If the system detects an error, it alerts our team immediately so we can remediate the issue before a real disaster strikes. This proactive approach transforms business offsite backup from a passive insurance policy into an active, reliable recovery system.

Critical Features to Evaluate in a Business Offsite Backup Provider

Not all backup providers are created equal. When you are looking for a business offsite backup partner, you shouldn’t just look at the price per gigabyte. In the world of data protection, you often get what you pay for, and a cheap provider might lack the essential features that ensure your data is actually recoverable when the stakes are high.

  • End-to-End Encryption: Your data should be encrypted before it even leaves your server (encryption in transit) and remain encrypted while it sits on the provider’s disks (encryption at rest). We recommend AES-256 encryption, which is the same standard used by the military and financial institutions. Ensure that you, and only you, hold the encryption keys.
  • Immutability: As mentioned, this is your best defense against ransomware. Ensure the provider supports S3 Object Lock or a similar WORM (Write Once, Read Many) technology. This prevents any user, including an admin with compromised credentials, from deleting the backups for a specified period.
  • Versioning and Retention: You don’t just want the latest copy of your data; you might need a copy from three weeks ago before a specific database error occurred or before a disgruntled employee deleted files. Look for flexible retention policies that allow for “Grandfather-Father-Son” (GFS) rotation schemes.
  • Bandwidth Throttling and Scheduling: Backing up terabytes of data can slow down your office internet, making it difficult for employees to work. A good provider allows you to schedule backups during off-hours or limit the bandwidth usage during the day.
  • Initial Seeding and Shipping: If you have a massive amount of data, the first backup could take weeks over a standard internet connection. Some providers allow you to mail them a physical encrypted drive for the “initial seed,” which they then upload to their high-speed backbone.

Security and Compliance Requirements

Depending on your industry, you may be legally required to handle data in a specific way. Regulations like GDPR (for those with European customers), HIPAA (for healthcare-related data), or CCPA (California Consumer Privacy Act) have strict rules about encryption, data residency, and the right to be forgotten. You need to know exactly where the data center is located. Is it in the United States? Is it in a jurisdiction with strong privacy laws?

For our clients, we ensure that our storage partners meet or exceed these federal and state compliance standards. This includes providing audit logs that show exactly who accessed the data and when, as well as requiring multi-factor authentication (MFA) for all administrative access. According to Ready.gov’s IT Disaster Recovery Plan, having a documented and compliant recovery strategy is a cornerstone of business resilience.

Performance Metrics and Service Level Agreements

A Service Level Agreement (SLA) is a contract that guarantees a certain level of performance. You should look for “five nines” of availability (99.999%), which means the service is down for less than six minutes per year. Also, be wary of “egress fees.” Some providers make it very cheap to upload data but charge you a fortune when you actually need to download it to recover from a disaster. At wpOncall, we prioritize transparency in these costs so there are no surprises during an emergency. You should also evaluate the provider’s support model—if your server goes down at 2:00 AM on a Sunday, will there be a real person available to help you with the restoration?

Best Practices for Implementing a Resilient Backup Strategy

Setting up a business offsite backup is not a “set it and forget it” task. It requires ongoing management, regular testing, and a culture of security within the organization. Even the best technology can fail if the processes surrounding it are weak. To ensure your business is truly protected, follow these industry best practices.

  1. Automate Everything: Human memory is the weakest link in any security chain. If a staff member has to remember to click “start” or swap a drive, the backup will eventually fail. Use customizable scheduling to ensure backups happen like clockwork, regardless of who is in the office.
  2. Segment Your Infrastructure: Your backup server should not be on the same “lane” of your network as your general office computers. This is known as network segmentation. If a guest clicks a malicious link on the office Wi-Fi, the resulting infection shouldn’t be able to even “see” your backup repository, let alone attack it.
  3. Endpoint Protection: Don’t forget the laptops. In a world of remote and hybrid work, critical business data is often stored on individual workstations rather than a central server. Ensure your offsite strategy includes these mobile endpoints, using lightweight agents that back up data whenever the user is connected to the internet.
  4. Documentation and Training: If the IT manager is unavailable during a disaster, does anyone else know how to initiate a restore? You must have a clearly documented Disaster Recovery Plan that is stored both digitally and in physical print. This document should include contact numbers for vendors, account credentials (stored securely), and a step-by-step guide to the restoration process.

Automating the Backup Lifecycle

We use incremental backups and block-level deduplication to make the business offsite backup process as efficient as possible. Instead of uploading your entire 50GB database every night, which would be a waste of bandwidth and storage, the system only identifies the specific “blocks” of data that have changed since the last backup and uploads only those. This allows for frequent backups (even every 15 minutes) without impacting network performance.

Compression efficiency further reduces the footprint of your offsite data, keeping your monthly storage costs manageable. Furthermore, we implement automated lifecycle policies where older backups are automatically moved to “cold storage” (cheaper, slower storage) after a certain period, and eventually deleted once they fall outside of your retention window. This ensures you aren’t paying to store data from five years ago that you no longer need.

Testing and Validating Recovery Workflows

We recommend performing a “Fire Drill” at least twice a year. This involves picking a random backup set from your offsite storage and attempting to restore it to a completely different environment, such as a staging server or a cloud-based virtual machine. This tests not just the data integrity, but the entire workflow and the human elements involved.

During these drills, we ask critical questions: How long did the download take? Did the database connect correctly to the web server? Were there any missing configuration files or environment variables? Finding these answers during a scheduled drill is a minor inconvenience that allows you to refine your process. Finding them during a real disaster, while your website is down and customers are calling, is a catastrophe. A resilient strategy is one that has been proven to work under pressure.

Frequently Asked Questions about Offsite Backups

How does offsite backup protect against ransomware?

Offsite backup provides a “clean” version of your data that is stored outside of your primary network’s reach. Most ransomware is designed to spread through the local network and encrypt everything it can find, including local backups. By keeping a copy offsite—especially if it is immutable (cannot be changed) or air-gapped (disconnected from the network)—the ransomware cannot reach it. If an attack occurs, you can wipe your infected systems and pull down the clean data to resume operations without ever having to negotiate with cybercriminals.

What is the difference between onsite and offsite backup?

Onsite backup (such as an external hard drive, a tape drive, or a local NAS) is stored at your physical place of business. It is excellent for recovering accidentally deleted files or restoring a crashed computer quickly because the data transfer happens over the local network. However, it is vulnerable to fire, theft, and network-wide ransomware. Offsite backup is stored in a different geographic location, usually in the cloud. While it may be slower to access due to internet speeds, it provides the ultimate protection against physical disasters and sophisticated cyberattacks that target local infrastructure.

How often should a business perform offsite backups?

At a minimum, backups should occur daily. However, the ideal frequency is determined by your Recovery Point Objective (RPO). If your business processes hundreds of transactions an hour, losing a full day of data could be devastating. In these cases, we recommend “Continuous Data Protection” (CDP) or hourly snapshots. For most WordPress-based businesses, a daily offsite backup combined with more frequent local snapshots provides a good balance between cost and protection.

Is cloud backup secure enough for sensitive customer data?

Yes, provided you use a reputable provider with end-to-end encryption. When implemented correctly, your data is encrypted on your server using a key that only you possess. It travels through an encrypted “tunnel” (TLS/SSL) and is stored in an encrypted format on the provider’s disks. Even if a hacker were to break into the data center and steal the physical hard drives, they would be unable to read your data without your private encryption key. Always ensure your provider complies with relevant standards like SOC 2, HIPAA, or GDPR.

What is the cost of business offsite backup?

The cost has dropped significantly over the last few years. Most providers charge based on the amount of data stored (per GB or TB) and sometimes a small fee per device. For a typical small business, a robust offsite backup solution can cost as little as a few hundred dollars per year. When compared to the average cost of a data breach or the loss of a week’s worth of productivity, business offsite backup is one of the highest-return investments a company can make.

Conclusion

At wpOncall, we understand that managing a business is hard enough without the constant worry of whether your digital assets will disappear overnight. We specialize in WordPress website security and support, ensuring that your online presence is not only fast and functional but also completely protected against the unexpected. Our managed maintenance plans include daily updates, proactive security scans, and—most importantly—reliable, automated business offsite backup solutions that adhere to the highest industry standards.

We take the “eggs” out of that single basket and spread them across secure, redundant, and geographically diverse locations. By following the 3-2-1-1-0 rule and leveraging modern cloud technologies like immutable object storage, we provide our clients in Santa Rosa and across the globe with the peace of mind they need to focus on growth and innovation. In an era where data is the most valuable currency, protecting it is not just a technical task; it is a fundamental business necessity.

Don’t wait for a hardware failure, a natural disaster, or a ransomware notification to find out your backups aren’t working. Take a proactive step today to secure your company’s future. Whether you are looking to audit your current strategy or implement a new, high-resilience recovery plan, our team is here to help you navigate the complexities of modern data protection.

More info about cloud-based backup services for business

Yoast SEO Setup and User Guide

Yoast SEO is one of the most downloaded plugins on WordPress, but do you know how to properly use it? Most people just install and activate the plugin without ever changing settings or using the most powerful feature: “Page Analysis”. This post will be broken down into two sections.

  1. Initial plugin installation and setup
  2. Optimizing Pages and Posts

Let’s get started with our Yoast SEO Setup guide!

Initial Installation and Setup
  1. Go to “Plugins” then “Add New”
  2. Search “Yoast SEO”
  3. Click on “Install Now”
    yoast seo setup install
  4. Then click “Activate” once the installation completes.
    yoast seo setup activate
  5. Now that the plugin is installed and activated, go to left menu and hover over “SEO”, then click “Titles & Metas”.
    yoast seo setup click titles
  6. I have had the most luck when I click “Enable force rewrite titles”, which will allow the plugin to make your titles SEO friendly. I also select the bar separator, although you could use the dash instead.
    yoast seo setup force rewrite
  7. The last step is to enter your social media accounts into Yoast so they can be used for Open Graph tags in your page. Hover over SEO, then click “Social”.
    yoast seo setup social
    Enter your social media details here:
    yoast seo setup social profiles

That is all the initial setup need with Yoast SEO. Pretty easy, right? Your site’s code is now optimized to look good to Google, but this only gets you part way there. To have any chance of getting ranked in Google, you need to be creating optimized content on a regular basis. That is where Yoast really shines with its Page Analysis tool. Let’s take a look at how that works.

Optimizing Pages and Posts

When you are creating a new page or post, you should be optimizing it for one keyword. Using Yoast’s Page Analysis tool, you can do just that. The goal is to give your page or post a “green light” for your SEO grade. Let’s go through the steps of optimizing your post.

  1. Everything starts with keyword research. If you don’t know what keywords you should try to rank for, there is no point in optimizing your post. For keyword research, I recommend purchasing a keyword research report from a vendor on Fiverr or use Google Adwords’ keyword tool, called Keyword Planner. You can also do a Google search on a term you think might be a good keyword and look at the amount of ads for that keyword. This will tell you how competitive the keyword is. In this example, we will optimize this post you are reading for the keyword: yoast seo setup.
  2. Before you do anything, you will notice that your SEO score is N/A in the publish box at the top of the page.
    yoast seo setup na
  3. Now let’s go down to the “Yoast SEO” settings box on your edit screen. Your score is N/A because you have not entered a “Focus Keyword”. Go ahead and add your focus keyword phrase (ours is yoast seo setup) to that field and click “Save Draft” at the top. You should now see a color next to the SEO label in your publish box.
    yoast seo setup focus keywordThis made our SEO score yellow based on how our focus keyword is used throughout the post:
    yoast seo setup yellow
  4. We can go back down to the Yoast SEO meta box on the edit screen and see that we have passed some tests, but not all:
    yoast seo setup focus keyword tips
    A further explanation of these items:
    – Article Heading: this is also your page title.
    – Page Title: our page title has the exact phrase we are trying to rank for:
    yoast seo setup title – Page URL: your URL has the exact phrase:
    yoast seo setup permalink– Content: we will use the page analysis tool to see why or content is getting a “No”
    – Meta description: this is the content that shows in search results pages (SERPS) on Google. It should also contain your keyword phrase.
  5. Now click on “Page Analysis” to see why our score is not green:
    yoast seo setup page analysis
    I will go ahead and try to satisfy the red and orange items in my page analysis and then check my score again.
  6. After making edits to my content and adding alt text to my images, my page analysis now shows:
    yoast seo all green

That is it! We now have a perfectly optimized page (according to Yoast). Remember that this is only your “on-page” SEO score. There are many other factors in ranking your page including how many links are pointed to your content as well as the amount of social shares. Having done this optimization, you know you are setting yourself up for the best chance of being ranked for your keyword.

Let us know if you have any questions!

WordPress Formatting Shortcuts: Cheat Sheet

With WordPress version 4.3, a new feature called “Formatting Shortcuts” was introduced. WordPress formatting shortcuts works a lot like a markdown editor where you can add formatting as you type without having to add from the toolbar later. We have created a cheat sheet infographic to make it easier for you to take advantage of this feature. A few notes to help you out:

  • Remember to put a space after each shortcode to make it activate. For example: *(space)content
  • Heading 1 is not available as a shortcut. Only H2-H6
  • The formatting happens as you type. Once you hit the space bar, the visual editor will show the correct formatting.
  • There are other WordPress formatting shortcuts you can use, but the ones used below seem to work the best are the easiest to use.

Download PDF Version

WordPress Formatting Shortcuts Cheat Sheet

Please share this guide if you think it might help someone you know!

Make It Easy to Find Contact Information

What good is your website if a visitor can’t get in touch? How often have you gone to a site to only find a phone number and it is not made obvious? Don’t lose potential customers because you are frustrating them right off the bat.

How to Fix It (in order of importance):

 

  1. Make your contact page easy to find. There should be a link to your contact page in your main navigation (furthest to the right if possible), or in a secondary navigation bar above your main navigation (example here). Another spot that is acceptable is in your footer navigation. Visitors expect to find your contact page quickly and in a place where they expect it. Make it easy for them!
  2. Make sure you have the crucial 3 components of a contact page. These are:
    • A phone number
    • An email address
    • Your physical address
  3. Some visitors want to call, while other just need your address to mail you a check. Again, reduce all friction between you and a visitor contact.
  4. Put your contact information on the homepage. This can be a phone number in the header or footer of your site, or somewhere on the page before the user has to scroll down the page.