WordPress error logs

Decode the Errors: A Guide to Accessing WordPress Error Logs

Explaining WordPress Error Logs: Your Troubleshooting Compass

Ever had that moment when your WordPress site suddenly shows a blank white screen, or a feature mysteriously stops working? It’s like your website is trying to tell you something, but you don’t speak its language. That’s where WordPress error logs come in – they’re essentially your website’s way of communicating what’s going wrong behind the scenes.

Think of these logs as your site’s medical chart. When something isn’t functioning correctly, the logs record the symptoms, location, and often the cause of the problem. Instead of guessing what might be causing those frustrating glitches or slow loading times, you can look directly at these detailed records to pinpoint the exact issue.

Here’s how you can access these invaluable troubleshooting tools:

How to Access WordPress Error Logs Location
1. Enable debug mode in wp-config.php Add define('WP_DEBUG', true); and define('WP_DEBUG_LOG', true);
2. Find the log file Located at /wp-content/debug.log
3. Access via FTP/SFTP Use FileZilla or your hosting file manager
4. View with a plugin Install “WP Debugging” or “Query Monitor”

I’m Kevin Gallagher, and over my fifteen years as a WordPress developer, I’ve peered into thousands of WordPress error logs to solve problems ranging from simple plugin conflicts to complex database issues. As the founder of wpONcall, I’ve fine-tuned the process of using these logs to quickly diagnose what’s wrong, so you can get back to running your business instead of troubleshooting technical problems.

WordPress error logs capture all sorts of helpful information – PHP errors, warnings, and notices that occur when something goes awry with your themes, plugins, or core WordPress files. Each entry includes a timestamp and file location, making it much easier to connect the dots between when your site started acting up and what might be causing it.

WordPress error log workflow showing how errors are generated, logged, accessed via FTP or plugins, analyzed to identify issues, and fixed by updating code, plugins or themes - WordPress error logs infographic

If you’re looking to improve your WordPress site’s performance and security, our specialized services can help:
WordPress high-performance hosting
WordPress security support

What You’ll Learn

In this comprehensive guide, I’ll walk you through everything you need to know about WordPress error logs with the same clarity and warmth I use when explaining these concepts to our clients:

  • How to enable error logging in WordPress – I’ll show you both the quick plugin method and the more hands-on approach for those who like to tinker
  • Where to find your error logs, regardless of which hosting provider you use (they all seem to hide them in different places!)
  • How to read those cryptic error messages and translate them into plain English
  • Smart practices for managing your logs without accidentally creating security vulnerabilities
  • Ways to use error logs proactively to spot potential problems before they affect your visitors

Whether you’re a business owner trying to fix an urgent issue, a developer debugging custom code, or simply someone curious about what’s happening behind your website’s curtain, this guide will help you make sense of WordPress error logs and use them to keep your site running smoothly.

How WordPress Error Logs Work & Why They Matter

Ever wondered what’s happening behind the scenes when your WordPress site misbehaves? WordPress error logs are like your website’s personal journal, recording all those technical hiccups that might be causing headaches for you and your visitors.

By default, WordPress keeps its debugging features turned off to keep things running smoothly. It’s a bit like driving a car with the check engine light disabled—everything seems fine until suddenly it’s not. When errors occur, they often stay hidden unless they’re serious enough to crash your site completely.

As one of our clients perfectly described it: “Trying to fix WordPress problems without checking the error logs first is like trying to diagnose a car problem without looking under the hood.” These logs illuminate what’s happening beneath the surface of your website, giving you the insights needed to make informed fixes.

What Gets Recorded?

When you turn on WordPress debugging, your site starts keeping track of four main types of messages:

PHP Notices are like friendly reminders that something’s not quite right but not breaking anything. Maybe you’re using an outdated function that still works but isn’t recommended anymore.

PHP Warnings are more serious—think of them as yellow caution lights. They won’t crash your site, but they’re telling you something isn’t working as expected.

PHP Fatal Errors are the red alerts—these critical problems stop your site in its tracks and often cause the dreaded “white screen of death” that leaves visitors staring at a blank page.

Deprecated Function Calls indicate you’re using WordPress functions that are on their way out. They work for now, but might disappear in future updates, so it’s best to address them before they become problems.

Each entry in your WordPress error logs includes helpful details: the exact date and time (in UTC), what type of error occurred, a message explaining the issue, the specific file where it happened, and even the exact line number. Some errors even include a “stack trace”—a breadcrumb trail showing exactly what sequence of events led to the problem.

Here’s what a typical error might look like:
[20-Apr-2023 15:08:59 UTC] PHP Notice: Undefined index: user_id in /wp-content/plugins/example-plugin/main.php on line 123

This tells you that on April 20th at 3:08 PM, a minor issue occurred in a plugin where the code tried to use something called ‘user_id’ that wasn’t properly defined. With this information, you or your developer can go directly to line 123 in that specific file to fix the problem.

According to the latest research on application error monitoring, proactively reviewing these logs can prevent up to 70% of major website issues before they impact your visitors.

WordPress Error Logs vs Server Logs

It’s worth understanding that WordPress error logs are just one piece of the puzzle. Your website actually generates several different types of logs:

WordPress error logs focus specifically on issues within WordPress itself—problems with themes, plugins, or core files. By default, these are stored in a file called debug.log in your wp-content folder.

Server logs are broader and capture everything happening on the server hosting your WordPress site. These include Apache or Nginx access logs (recording every visitor and request), general PHP error logs (catching PHP issues outside of WordPress), and MySQL slow query logs (identifying database bottlenecks).

For many website owners, the WordPress logs provide enough information to solve common problems. But sometimes, especially for performance issues or security concerns, you might need to dive into those server logs too.

As one of our more technical clients put it: “The WordPress debug log helped me identify which plugin was causing conflicts, but the server’s slow query log showed me why our database was bringing the whole site to a crawl during peak traffic.”

Understanding both types of logs gives you a complete picture of your website’s health—from the WordPress application layer down to the server infrastructure it runs on. That’s why at wpOncall, we look at both when troubleshooting serious issues for our clients.

Server administrator checking WordPress error logs on laptop screen - WordPress error logs

Enabling Error Logging: Plugin vs Code

Ready to peek behind the curtain of your WordPress site? Before you can access any WordPress error logs, you’ll need to turn on debug mode. WordPress keeps this feature off by default—it’s better for both performance and security. You’ve got two main options here: the plugin route (super easy) or editing your wp-config.php file (more powerful but requires a bit more tech comfort).

Turn It On With a Plugin (Easiest)

If you’re not the type to tinker with code files, plugins offer a friendly way to enable error logging with just a few clicks:

  1. Log in to your WordPress dashboard
  2. Go to Plugins > Add New
  3. Search for “WP Debugging”
  4. Install and activate the plugin
  5. That’s it! The plugin handles all the technical settings automatically

The WP Debugging plugin is particularly handy because it does all the right things without you having to worry about the details. It enables logging without showing errors to your visitors (which could look unprofessional), creates the debug.log file where it needs to be, and can be turned off with a single click when you’re done investigating.

I’ve heard from many site owners who appreciate this approach. As one WordPress admin told me, “Debug mode can slow down your website a bit especially with high traffic. Turning it off when not actively troubleshooting helps keep your site performing at its best.”

Turn It On in wp-config.php (Manual Power)

For those who want more control (or if you can’t get into your admin dashboard because something’s already broken), the manual approach gives you flexibility:

  1. Connect to your site via FTP or your hosting file manager
  2. Find wp-config.php in your WordPress root directory
  3. Download a backup copy to your computer (seriously, always back up before editing!)
  4. Add these lines just before the “That’s all, stop editing! Happy blogging.” comment:

“`php
// Enable debugging
define(‘WP_DEBUG’, true);

// Log errors to a file
define(‘WP_DEBUG_LOG’, true);

// Don’t show errors on screen
define(‘WP_DEBUG_DISPLAY’, false);
“`

If you’re dealing with more complex issues or want to dig deeper, you might also add:

“`php
// Log database queries
define(‘SAVEQUERIES’, true);

// Use unminified core WordPress JS and CSS
define(‘SCRIPT_DEBUG’, true);
“`

The SAVEQUERIES option is gold for performance tuning. It records all database queries, which helps you identify slow or problematic database operations that might be bogging down your site.

One of our developers at wpOncall shared a helpful tip: “If you’re comfortable with bash commands, you can watch your log file update in real-time with tail -f wp-content/debug.log – this is super useful because you can see errors as they happen without refreshing anything.”

A word of caution from our security team: Never leave debugging enabled on a live site after you’ve finished troubleshooting. It can expose sensitive information about your site structure and impact your loading speeds. Think of it like leaving your car’s diagnostic computer plugged in all the time—useful when you need it, unnecessary otherwise.

For more detailed guidance on WordPress troubleshooting approaches, check out our WordPress Troubleshooting resources.

Locating and Accessing Your WordPress Error Logs

Once you’ve enabled error logging, you need to know where to find the logs. The location can vary depending on your setup and hosting provider, but here’s a comprehensive guide to finding your WordPress error logs no matter where they’re hiding.

File manager showing debug.log in the wp-content directory - WordPress error logs

WordPress Error Logs in wp-content/debug.log

By default, when you enable WP_DEBUG_LOG, WordPress creates a file called debug.log in your wp-content directory. Here’s how to access it using different methods:

Access Method Steps
FTP/SFTP 1. Connect using FileZilla or similar client
2. Steer to /wp-content/
3. Download debug.log to your computer
cPanel File Manager 1. Log in to cPanel
2. Open File Manager
3. Steer to public_html/wp-content/
4. Right-click debug.log and select “View” or “Download”
WordPress Dashboard Only possible with a logging plugin installed
WP-CLI Run wp config set WP_DEBUG true --raw and wp config set WP_DEBUG_LOG true --raw to enable, then use tail -f wp-content/debug.log to view

After enabling debugging, you’ll need to recreate the error to populate the log file. As the WPBeginner team notes, “Error logs remain empty until you reproduce the error on your site.”

When accessing the debug.log file, be aware that:
– The file may grow large over time
– It uses UTC timestamps, not your local time
– Standard file permissions should be 644 (readable by all, writable only by owner)

For real-time monitoring, developers often use the terminal command:
bash
tail -f wp-content/debug.log

This displays new log entries as they occur—extremely useful when actively debugging an issue.

Server & Host Specific Locations

Different hosting providers may store WordPress error logs in custom locations or provide special interfaces to access them:

Kinsta:
– Access logs via MyKinsta Dashboard > Sites > Logs
– Or connect via SFTP to the /logs/ folder

SiteGround:
– Use Site Tools > Site > Statistics > Error Log
– Or access via File Manager in the site’s root directory

Cloudways:
– Steer to Application Management > Logs
– Access both application and server logs

As Abdul Rehman from Cloudways notes, “Running an agency is like juggling a million balls already.” That’s why many premium hosts provide simplified log access through their dashboards.

For server-level logs, common locations include:
– Apache errors: /var/log/apache2/error_log or /etc/apache2/logs/error_log
– PHP errors: Configured in php.ini via the error_log directive
– Nginx errors: /var/log/nginx/error.log

One hosting administrator mentioned, “Your eyes will fall out of your head” when first looking at raw log data. This is especially true for server logs, which contain much more information than WordPress-specific logs.

Reading & Interpreting Common Entries

Now that you’ve found your WordPress error logs, the next challenge is understanding what they’re telling you. Let’s decode the typical entries you’ll encounter and learn how to use them to solve problems.

Highlighted fatal error in WordPress error log - WordPress error logs

Decoding the Top 7 Messages Seen in WordPress Error Logs

At first glance, WordPress error logs can look like a foreign language. But once you understand the structure, they become much easier to interpret.

Undefined Function/Class errors are among the most common issues you’ll spot. When you see something like PHP Fatal error: Uncaught Error: Call to undefined function get_header(), it means WordPress is trying to use a function that doesn’t exist. This often happens when a plugin is deactivated but another piece of code still tries to use it, or when theme functions are called outside the WordPress loop. The fix is usually straightforward—check if the function belongs to a plugin that needs activation, or make sure you’re calling theme functions in the right context.

Memory exhausted errors tend to show up when your site is growing. You might see PHP Fatal error: Allowed memory size of 33554432 bytes exhausted in your logs. This is WordPress’s way of saying “I need more space to think!” Common culprits include resource-heavy plugins, large image imports, or complex operations happening behind the scenes. The good news? You can often fix this by increasing your PHP memory limit in wp-config.php with a simple line: define('WP_MEMORY_LIMIT', '256M');

As one site owner told me, “I kept seeing my site crash during backups until I spotted the memory error in the logs and increased the limit—problem solved!”

Database connection errors feel scary but are often simple to fix. When your logs show Access denied for user 'wordpress'@'localhost', your site can’t talk to its database. Double-check your database credentials in wp-config.php, make sure your database server is running, and verify the user has proper permissions.

Invalid JSON responses typically appear as header errors like Cannot modify header information - headers already sent. This happens when something outputs content before WordPress can send proper HTTP headers—often caused by sneaky whitespace before opening PHP tags or direct echo statements in your code. Check the file mentioned in the error for these issues.

Plugin and theme conflicts show up as redeclaration errors: Cannot redeclare class WooCommerce. This happens when two pieces of code try to define the same function or class. The detective work involves deactivating plugins one by one until the error disappears, then contacting the developers about the conflict.

File permission errors are common on newly set up or migrated sites. When you see failed to open stream: Permission denied, WordPress doesn’t have the right permissions to write to a file or directory. Setting proper permissions (typically 755 for directories and 644 for files) usually resolves this.

Cron job failures might look like wp_unschedule_event was called incorrectly. These scheduled tasks can fail due to server configuration issues or plugin conflicts. Many professional sites benefit from setting up a real server cron job instead of relying on WordPress’s built-in system.

WordPress Error Logs for Performance Tuning

WordPress error logs aren’t just for fixing broken sites—they’re gold mines for performance optimization.

When you enable SAVEQUERIES in your configuration, you can identify slow database queries that might be bogging down your site. These are perfect candidates for optimization or indexing to speed things up.

Your logs can also help detect excessive AJAX calls. If you notice repeated patterns of the same AJAX requests, you might have a plugin that’s making too many server requests—a common cause of sluggish admin dashboards.

Are you seeing the same plugin name appearing frequently in your logs, especially with memory warnings? This helps you find resource-intensive plugins that might be worth replacing with lighter alternatives.

One of my clients was puzzled by their site’s slowness until we spotted a gallery plugin appearing dozens of times in the error logs. Replacing it immediately improved their page load times by 40%!

Finding deprecated function usage through notices in your logs helps you stay ahead of problems. These warnings about outdated code aren’t urgent today, but addressing them prevents future headaches when WordPress updates.

According to research on WordPress maintenance, regularly reviewing error logs is considered an essential practice by professional developers. It’s like having a mechanic’s diagnostic tool for your website—revealing problems before they become apparent to your visitors.

As one developer put it, “Error logs turned me from a reactive problem-solver into a proactive site optimizer.” With the knowledge you’re gaining here, you’ll be able to do the same for your WordPress site.

Best Practices, Automation & Clean-Up

Managing your WordPress error logs doesn’t end once you’ve resolved an issue. Like any good maintenance routine, proper log management requires ongoing attention to keep your site secure and performing at its best.

Switching Off Debug Safely

Camping trip where you carefully extinguished your campfire before leaving? The same care applies to debugging. Leaving debug mode enabled on a live site is like walking away from a smoldering campfire – potentially dangerous.

If you used a plugin for debugging, simply deactivate it from your WordPress dashboard when you’re done. It’s literally a one-click solution.

For those who edited wp-config.php directly, you’ll need to go back in and turn those debugging features off:

php
define('WP_DEBUG', false);
define('WP_DEBUG_LOG', false);
define('WP_DEBUG_DISPLAY', false);

“I can’t tell you how many sites I’ve audited where debug mode was still enabled months after troubleshooting,” shares Kevin from wpOncall. “Not only does it affect performance, but it can expose sensitive information about your site structure to potential attackers.”

Monitoring & Alerting on Autopilot

Rather than frantically checking logs when something breaks, set up a system that watches for problems and notifies you. It’s like having a security camera instead of repeatedly checking if your doors are locked.

The Query Monitor plugin is a fantastic option that adds a discrete indicator to your admin bar. It turns red when it detects issues and provides detailed information about database queries, hook execution, and potential bottlenecks – all without you having to dig through raw log files.

For more advanced monitoring, consider automated scripts that can alert you when critical errors occur. Many of our clients at wpOncall appreciate knowing we’ve set up systems that email them when fatal errors appear in their logs – often allowing us to fix problems before they even notice them.

“Automated tools saved me approximately 42 hours last year on WordPress maintenance,” one site owner told us. “I sleep better knowing my site is being monitored even when I’m not actively working on it.”

Cloud-based log management systems like Loggly or Sumo Logic can take this even further by aggregating logs across multiple sites and providing visual dashboards that help identify patterns. These tools are especially valuable if you manage several WordPress installations.

Cleaning or Deleting Logs

WordPress error logs can grow surprisingly large over time. I once encountered a debug.log file that had ballooned to over 4GB – nearly crashing the site when the disk filled up!

You can safely delete the debug.log file at any time. WordPress will simply create a new one when needed. Before deleting, consider downloading a copy if you’re in the middle of troubleshooting or want to keep records.

For a more neat approach, set up log rotation to automatically archive and compress older logs. Many premium hosting providers handle this for you, but you can also implement it yourself with a simple bash script:

“`bash

!/bin/bash

if [ -f /path/to/wp-content/debug.log ] && [ $(stat -c%s “/path/to/wp-content/debug.log”) -gt 10485760 ]; then
mv /path/to/wp-content/debug.log /path/to/wp-content/debug.log.$(date +%Y%m%d)
gzip /path/to/wp-content/debug.log.$(date +%Y%m%d)
fi
“`

This script checks if your log file exceeds 10MB, and if so, renames it with the current date and compresses it.

Regular disk usage monitoring is also essential. Most hosting control panels provide easy-to-read statistics about your storage consumption. Setting up alerts when logs grow beyond a certain threshold can prevent the unpleasant surprise of a disk space emergency.

“Cleaning up old log entries to keep file sizes manageable is like regular house cleaning,” explains one of our WordPress support specialists. “A little effort on a schedule prevents big headaches later.”

WordPress admin configuring automated log monitoring dashboard - WordPress error logs

With these best practices in place, your WordPress error logs become a powerful ally rather than a forgotten file that only gets attention during crises. For more comprehensive strategies on keeping your WordPress site running smoothly, check out our guide on WordPress Optimization.

Frequently Asked Questions about WordPress Error Logs

How do I delete or clear large debug.log files safely?

Those WordPress error logs can grow surprisingly large over time! Fortunately, you can safely delete the debug.log file whenever you need to using FTP, your hosting file manager, or command line if you have SSH access.

Don’t worry about losing future error tracking – WordPress will automatically create a fresh, empty debug.log file the next time an error occurs (as long as WP_DEBUG_LOG is still enabled).

If you’re in the middle of troubleshooting an issue, I’d recommend downloading a copy of your logs before deleting them. You never know when you might need to reference those previous errors!

For those comfortable with command line tools, you can empty the file without actually deleting it:

“`bash

/path/to/wp-content/debug.log
“`

Or if you want to keep just the most recent entries (which often contain the most relevant information):

bash
tail -1000 /path/to/wp-content/debug.log > /path/to/wp-content/debug.log.new && mv /path/to/wp-content/debug.log.new /path/to/wp-content/debug.log

This command keeps the newest 1,000 lines – perfect for maintaining relevant information while freeing up space.

Are there security risks if I leave WP_DEBUG enabled on production?

Yes! Leaving debug mode enabled on a live site is like leaving your house keys under the doormat – convenient but definitely not secure. Here are the main risks:

Information disclosure is probably the biggest concern. Those detailed error messages can inadvertently reveal sensitive information about your site structure, database queries, and potential vulnerabilities. It’s basically handing would-be attackers a roadmap to your site’s weak spots.

Performance takes a hit too. Debug mode adds processing overhead to each page load, which can noticeably slow down your site, especially when you’re experiencing heavy traffic. One client told me their page load times improved by nearly 40% just by turning off debug mode!

Disk space issues are another headache waiting to happen. I once helped a client whose site crashed completely because their unchecked log growth had filled their entire hosting account’s storage allocation.

User experience suffers if WP_DEBUG_DISPLAY is enabled, as your visitors might see technical error messages that make your site look broken or unprofessional.

As our security specialist at wpONcall often says, “Debug logs are like medicine – incredibly valuable when you need them, but you don’t take it continuously once the problem is fixed.”

Can error logs help me spot plugin conflicts before updates?

Absolutely! WordPress error logs are like an early warning system for plugin conflicts. Here’s how we use them proactively at wpONcall:

First, enable debugging on a staging copy of your site (never on production!). Then install the new plugin version or update and thoroughly test all your site functionality. The magic happens when you check the debug.log for any new warnings or errors that weren’t there before.

If you spot issues, you can contact the plugin developer before updating your live site. This approach has saved countless headaches for our clients.

WordPress dashboard showing plugin update screen with debugging enabled - WordPress error logs

One of our developers shared a perfect example: “Last month, we were about to update WooCommerce on a client’s store that processes about 200 orders daily. Our pre-update check of the error logs revealed a compatibility issue with their shipping calculator plugin. Instead of finding out the hard way with a broken checkout page, we were able to coordinate with both plugin developers for a solution before touching the live site.”

This proactive approach is a cornerstone of our WordPress security support methodology. We’ve found that most catastrophic site failures could have been prevented with a simple check of the error logs before making changes.

In the WordPress world, an ounce of prevention through error log monitoring is worth pounds of emergency troubleshooting!

Conclusion

WordPress error logs aren’t just technical files collecting dust in your website’s backend—they’re your site’s way of whispering (or sometimes shouting) what’s wrong when things aren’t working properly. After reading this guide, you now have a powerful diagnostic tool in your WordPress toolkit that can save you hours of head-scratching frustration.

Think of what we’ve covered together:

We’ve learned that WordPress error logs capture those behind-the-scenes issues that might not be immediately visible but could be slowing down your site or causing those mysterious glitches your visitors occasionally mention.

You now know you can enable logging either through a simple plugin (perfect if you’re not comfortable with code) or by adding a few lines to your wp-config.php file (giving you more control if you’re technically inclined).

Finding your logs is straightforward—most are tucked away in wp-content/debug.log, though your hosting provider might have their own special location or a nice interface to view them.

We’ve demystified those cryptic error messages too. Now you understand that different error types—notices, warnings, and fatal errors—are your site’s way of saying “hey, this might be a problem” or “help, I’m completely broken!”

Most importantly, you’ve learned the critical security practice of disabling debug mode after you’ve finished troubleshooting. Leaving it on is like forgetting to lock your front door—it invites trouble.

And for those who’d rather not manually check logs, we’ve explored automated monitoring tools that can keep watch while you focus on running your business.

As one of our clients at wpONcall recently told us, “I used to panic when my site broke. Now I just check the error logs, and half the time I can fix the issue myself!” That’s exactly the confidence we hope this guide has given you.

Of course, we understand that not everyone wants to become an expert in WordPress error logs. Some of us would rather spend our time on our actual business. That’s perfectly fine! Our WordPress security support team includes proactive monitoring and rapid response to any issues that appear in your logs—often catching and fixing problems before they affect your visitors.

Whether you choose to roll up your sleeves and dive into the logs yourself or let our experts handle it for you, your website is constantly communicating what’s wrong through these logs. Learning to listen to those messages is the first step toward maintaining a stable, secure WordPress site that lets you focus on what matters most—your business and your customers.